Pragmatic Technologies for Life and Business Success®
This week’s reflection point: One does not need an excuse to reach out and connect with our clients. There are quite a few opportunities to do so and provide them with helpful improvement ideas, recent best practices and successful insights. In addition to the use of technology and the web to stay in touch, I’d also suggest you systematically (at least every quarter) reach out and schedule conversations with your clients. A simple database will allow you to track who is due for a call next. Also, pay attention to emails you are receiving from clients, who is reading your newsletters, blog or those communicating with you through the various social media platforms. All are opportunities to reach out and connect.
The purpose of such calls should be to:
Your clients are going to appreciate this gesture and would often ask for your help executing the ideas and insights discussed.
What questions should you ask on such calls:
Thank you, Jared Nichols, for asking me the question and giving me the idea to write this article.
This week’s tip: Pick up the phone or send an email and schedule a call with your clients. Remarkable things take place when you do.
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