Pragmatic Technologies for Life and Business Success®
Here is an example of web site from Poole Resources that unfortunately was not a project my company worked on. Part of the strategy of this web site was an attempt to incorporate and build an online community attracting the company’s customers to interact with each other and the owner of the company. The attempt was not only a failure but it is actually a continuing disaster. Let me explain:
Below is the screen capture of the home page. Notice the “Fast Forum Access” option on the right hand side to enable you to click on in order to access the online community forum. So far so good. (Click on images to enlarge):
When entering the first forum page (screen capture below) notice the very few number of posts at the top right of the screen. Not only are there meager 13 posts, they are all from three years ago and showing no activity since. This alone should have been a strong enough reason to realize this strategy is not working and to either research it further or take the forum down and remove any reference to it on the web site.
When paging down (next screen below) I was amazed to see 5826 registered users. Something did not add up for me. How could you have thousands of users with so few posts?
I scrolled back to the top (screen capture below) and clicked on “Memberlist” and then sort by “Joined Date” in “Descending” order. When I clicked on the “Sort” button, the amazing devastating answer became clear to me. This forum registration page is being spammed by despicable porn sites and similar other web sites. Just reviewing the “Username” is enough to tell the story, but when clicking on the “Website” option … oh my!
I have tried contacting the owner of this site a couple of times in the past 2 years. I emailed her to contact me immediately and stated that I have some critical information about her sites that is potentially harming her reputation. No reply from her yet.
What are you thinking of?