Chad’s Blog
Pragmatic Technologies for Life and Business Success®
This week’s reflection point: Here is a question I often pose to my clients: “If your clients were to follow your recommendations and do exactly as you recommend they do, would that guarantee their success?” The answer I hear is always, “Absolutely yes!”
So why aren’t all of our clients as successful as they should and could be? Though some of you may think that I am shifting responsibilities, I am here to suggest that it is because the client did not do what they were supposed to do or the things they had committed to do.
Here are two quick examples: Earlier this year, I conducted several strategy sessions with my clients. We then created an action plan, which they all agreed to follow. Surprisingly, some did execute the plan while others did not.
While helping many of our clients to develop and implement their successful web presence, it is critical that they deliver timely on their promise and commitment to submit the content or show up for our sessions to create it. Sadly, some don’t take on this responsibility.
Who would you guess has achieved a higher success by now?
Just like the ballroom dancers where it takes two to tango, the business landscape is no different. It takes the commitment and focus of both you and especially your client to create a guaranteed successful outcome.
This week’s tip: Hold yourself and your clients accountable!
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Chad- Excellent post and great chatting with you earlier today. The joint accountability standard is not always easy but necessary. Success is usually a two way street and your post is a nice reminder of this very important fact. Have a great rest of the week 🙂
Thank you Mitch for the comment and the great call. You are always thought provoking.
Interestingly, I find that more and more clients are requesting to be held accountable.
Excellent point Chad. I hadn’t really looked at it that way but I shall make sure to emphasize this to all my clients in future.
Thank you Mike. Would love to hear your experience in the future.