We’ve both seen a highly dramatic increase in our businesses on a global basis. Many projects have been concluded with relationships begun and sustained on Skype, blogs, websites, newsletters, forums, and product purchases. We’ve been able to do this by leveraging technology. Here’s what we recommend from the distillation of our successful experiences, a list of “best practices” for the new professional global services provider: Use email to deliver information with brevity and speed. Try to respond within four hours...