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The Not So Friendly Skies

This past Monday my wife and I started our trip to Monaco. Since we could not resist American Express’s (AmEx) great business-first incentive on Air Canada, that’s where we ended up. “Even though your last segment from Paris to Nice is with Air France, we, at Air canada, can check your luggage all the way through to Nice,” said the gate agent in Cleveland. “Sounds …

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How ’bout Them Apples?

Several months ago I booked a session with Apple’s One to One training service to get some of my Mac iMovie questions answered. To my surprise, the Apple store’s so-called “expert” who was assigned to work with me, knew less about the product than I did and kept suggesting that I  consider purchasing Final Cut Pro instead. I asked for the store manager who then …

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Have You Shopped Your Own Business Lately?

I have recently started to contact some of today’s most successful and well-known global thought leaders for a one day event I am planning on organizing. I have to admit that, for me, this has been an interesting experience. I was impressed with the direct and quick response from quite a few of these thought leaders or their assistants. This is where this story gets …

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